How do I upgrade my scorer’s table to LED?
Simply follow these instructions [Instructions](https://nevcodocs.s3.amazonaws.com/Accessories/ST_Cartridge_Upgrade_DWG-0776.pdf) Or watch this video: [Cartridge Upgrade Video](https://youtu.be/9OfUf0Sxiv8)
How do I clean and disinfect Nevco operating equipment for the virus that causes Covid-19?
Nevco recommends following CDC guidelines for high touch surfaces. Clean between changes in operators. 1. There is no need to remove the button overlay as the ink is UV cure, impervious to disinfecting chemicals, and actually printed on the opposite side showing through the clear Lexan. Additionally the top side of this surface is part of what we wish to clean. 2. Use a disinfecting wipe from the EPA List N of approved products: [List N](https://nevcodocs.s3.amazonaws.com/Controls/ListNCleaningWipes.pdf) 3. Wipe all surfaces below the display, first in a horizontal and then in a vertical direction. Include the overlay surface, the rubberized button keypad, and portions of the case below the buttons where a user will rest their palms or handle the control. Wipe all surfaces of the hand-held control(s). Avoid pressing in on the red display area. ![W7Control](https://nevcodocs.s3.amazonaws.com/Controls/W7Cleaning.png) 4. For the MPCX2 product, wipe any and all outside surfaces. ![X2Control](https://nevcodocs.s3.amazonaws.com/Controls/X2Cleaning.png) 5. Wipe the handle area of the control carrying case. ![CaseCleaning](https://nevcodocs.s3.amazonaws.com/Controls/CaseCleaning.png) 6. Only a single wipe should be necessary, dispose of properly.
Who do I call if I have a problem with my scoreboard or controls?
Call the Service Dept., we can assist with phone service at no cost. Commonly the technicians can troubleshoot over the phone and will recommend follow up actions to resolve your issue. If you know the item you need to purchase and do not need technical direction, call Service Sales at 800-851-4040 ext 7139 directly to purchase parts. We have service technicians standing by from 7am until 5pm Central time. Call 800-851-4040 or 618-664-0360 and select option 2 (Service) to be connected. There are 4 extensions if you want to advance through the phone system options directly to technical service. (7142, 7143, 7145, 7184)
If I have a bad component, where do I send it to get it evaluated and repaired?
In the event you need to send an item in for evaluation or repair, please send it with a note defining the issue to the following address. Please note any specific shipping or handling requirement to include the return ship-to address and contact information. Nevco Service Department 301 East Harris Avenue Greenville, IL 62246
WHERE DO I MOUNT MY OUTDOOR SCOREBOARD WIRELESS RECEIVER?
INSTALL THE RECEIVER IN THE SUPPLIED CUTOUT ON THE FACE OF THE SCOREBOARD AND DISCARD THE BLANK COVER PANEL.
WHERE DO I MOUNT MY INDOOR WIRELESS RECEIVER?
TYPICALLY THE RECEIVER IS PLACED ON THE TOP OF THE SCOREBOARD AND PLUGGED INTO THE RECEPTACLE PROVIDED.
HOW DO I LINK MY WIRELESS RECEIVER TO MY MPCX2 CONTROLLER?
FOLLOW THE LINK TO THE ONLINE MPCX2 RECEIVER INSTALLATION VIDEO. [Step 1 x2](http://www.youtube.com/watch?v=ZGupQhtxdLA) [MPCX2 Quickstart Guide](http://nevcodocs.s3.amazonaws.com/Controls/X2%20Quickstart.PDF)
How do I link my wireless receiver to my MPCW7 controller?
FOLLOW THE LINK TO THE ON LINE MPCW7 RECEIVER INSTALLATION VIDEO. [MPCW7 REC LINK](https://www.youtube.com/watch?v=918jzTr-ZNk) [MPCW7 Quickstart Guide](http://nevcodocs.s3.amazonaws.com/Controls/MPCW-7%20Quickstart.PDF)
Can I put Nevco scoreboard data on my message center, video display or scorer’s table?
Yes you can! Nevco has a technology that we call virtual scoring where the user can design their own scoreboard and render images of it right on their Nevco display. Ask your sales consultant about Nevco's Virtual Scoring Package today.
The installer mounted the solar kit controller box 10’ in the air instead of down at a level that is accessible like the instructions say. Can I add a remote switch on the battery input to your solar kit so that they can turn it off at the bottom of the pole?
No if you switch the battery voltage ON while the inverter is already switched to ON it will not always start up. This is the reason that the power switch on the inverter is used to start and stop the system and the reason that the controller box must be mounted in an accessible location.
Why would I use spreadfooting?
You would use spreadfooting when you cannot drill a hole deep enough for a standard post or post with laterals installation.
Can wireless signals go through walls?
Yes they can, but it depends on the wall how well it will work. For example if there are steel studs or steel reinforcing it may not work that well. Nevco receivers for things like Locker Room Clocks are designed so that they can be mounted away from the clock itself. Plan on installing the wireless receivers so they have clear line of site to the control and if it works through walls, then that is great too.